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Service & maintenance.

Preventative maintenance contracts, time-and-materials repair, and a 24/7 emergency line staffed by real engineers.

Response target 4 hoursOn-site target 24 hoursCoverage All 50 states
01 / Plans

Coverage that fits.

Three straightforward tiers. Pick the one that matches how much risk you want to hold in-house.

01 / Essential

Essential

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  • 2 preventative maintenance visits / year
  • Phone support (business hours)
  • Remote diagnostics
  • Labor at discounted rate
  • Loaner parts program
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02 / Protect

Protect 24/7

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  • 4 preventative maintenance visits / year
  • 24/7 emergency phone + dispatch
  • All parts included
  • Labor and travel included
  • Uptime guarantee (95%)
  • Quarterly report to your biomed team
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03 / On-demand

Time & materials

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  • Pay-as-you-go service calls
  • Phone triage included
  • Flat-rate hourly billing
  • Parts billed at invoice + markup
  • Ideal for owned-outright fleets
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02 / Coverage

Every modality we sell.

Service technicians trained across the OEMs we broker. If we sold it, we can service it. If we didn't, we probably still can. Ask.

01
MRI
02
CT
03
Ultrasound
04
X-Ray
05
Mammo
06
C-Arm
4 hrPhone response target
24 hrOn-site target
95%Uptime guarantee · Protect tier
MRI magnet with ceiling opened for cold head and vent access during service work
Field photo — magnet access work: ceiling opened for cold-head and vent-line serviceOur engineers, not subcontractors

System down right now?

Call the emergency line. A real engineer will pick up, from the same team that does the installs.

24/7 emergency+1-(917)-856-5211